TargetCRM

Built for Indian sales teams.

Designed and implemented by ECS — so you get a CRM that’s already configured for
how Indian businesses sell, backed by a team that sets it up with you.

If any of this sounds familiar, TargetCRM is built for you.

  • Leads come from calls, WhatsApp, your website, and exhibitions — and land in different places.
  • Follow-ups depend on one person’s memory. Some happen. Some don’t.
  • Management asks for a pipeline update. Every salesperson gives a different answer.
  • You tried a CRM before. The team used it for two weeks and went back to WhatsApp.

Why TargetCRM is different.

Most CRMs are built to be sold. TargetCRM was built to be used.

A product that came from the work, not a whiteboard.

ECS has spent 15 years implementing CRM for Indian businesses — across industries, team sizes, and sales processes. TargetCRM came out of that experience. Every feature exists because we saw a real business need it.

15 years.

Hundreds of implementations.

One product.

You don’t set it up yourself. We do it with you.

01

Understand your process

We map how your team sells — lead sources, follow-up cycles, quotation flow, approval steps — before touching the software.

02

Configure TargetCRM

We set it up around your process. Pipelines, fields, workflows, and reports — configured for your business, not a generic template.

03

Go live with support

Your team goes live with training and a support team that stays available — not a helpdesk ticket that takes three days to answer.

Built for growing Indian businesses
— across industries.

Trading & Distribution

Managing large lead volumes across territories, dealers, and channels.

Service Businesses

Tracking inquiries, quotations, and after-sales support in a single system.

Manufacturing Companies

Long sales cycles, multi-level approvals, and complex quotation processes.

Growing SMEs

Outgrown WhatsApp and Excel but not ready for heavy enterprise software.

The software.
And everything that makes it work.

Implementation

Full setup and configuration by the ECS team — pipelines, fields, workflows, and reports.

Training

For sales teams, managers, and admins — so adoption actually happens.

Ongoing support

A team you can call — not just a ticketing system that replies in 72 hours.

Customisation

Workflows and fields adjusted as your business grows — no starting over.

The complete picture — from inquiry to resolution.

Stage 1 · Capture

Every lead, one system

Captured from every source — calls, WhatsApp, website, exhibitions — and assigned to an owner from day one.

Stage 2 · Follow up

Follow-ups that actually happen

Every lead has an owner. Every follow-up has a date. Nothing moves forward on memory alone.

Stage 3 · Quote

Quotations and proposals

Sent, tracked, and followed up — so you always know where a deal stands.

Stage 4 · Track

Pipeline visibility

A real-time view of every deal at every stage. One dashboard management actually opens.

Stage 5 · Support

After-sales support

Tickets raised, assigned, and tracked inside the same system — so nothing falls through after the sale closes.

Stage 6 · Report

Reports built for India

Formatted for Indian business owners. Readable on mobile. No data analyst required.

Trusted by Growing Businesses Across India

Go live in around 30 days for standard workflows — set up and supported by a
Team that Picks up the Phone.

 Explore TargetCRM Book a Free Working Session