EngiFlow360
Your CRM Wasn’t Built for Engineering. Ours Was.
After years of implementing CRM for machinery businesses, ECS built
EngiFlow360 — for the businesses generic CRMs couldn’t serve.
If any of this sounds familiar, EngiFlow360 is built for you.
- AMC renewal dates live in Excel — or in one person’s head. When they leave, the renewals stop.
- Service complaints come in on WhatsApp. Some get resolved. Some get forgotten. No one can tell which.
- Your sales team closed the deal. Your service team has no idea what was installed, where, or when.
- You tried a CRM before. The team used it for a month and went back to WhatsApp and Excel.
Why EngiFlow360 is different.
Most CRMs track the sale. EngiFlow360 tracks the machine — from factory exit to AMC renewal.
Not a generic CRM with an engineering skin.
Salesforce doesn’t know what AMC renewal means. Zoho doesn’t track installed machine history. EngiFlow360 was built specifically for businesses that sell machines, service them, and grow recurring revenue from them — by ECS, a CRM consultancy that has worked with machinery businesses for 15 years.
100+ engineering businesses.
Across dealers, OEMs, and service teams.
One product built for all of them.
The only CRM that tracks the machine, not just the customer.
Installation & commissioning
Digital installation reports and warranty activation linked to the machine serial number from day one.
Service history
Every breakdown, preventive visit, and engineer activity logged against the machine — not buried in WhatsApp threads.
AMC & renewal
Automatic alerts before expiry. Renewals chased before the revenue leaks — no Excel sheet required.
Built for every kind of
machinery business.
Machinery Dealers
Multiple product lines, dealer networks, and territory-wise pipelines — all in one place.
OEMs & Manufacturers
From first inquiry through installation, warranty, and repeat order — tracked against every machine sold.
Industrial Service Companies
Breakdown tickets, AMC schedules, and spare parts — all linked to the machine, not scattered across systems.
Engineering Solution Providers
Complex BOQ quotes, multi-site installations, and post-sales support — managed under one system.
The software.
And everything that makes it work.
Implementation
Full setup by the ECS team — pipelines, machine records, AMC schedules, and service workflows configured for your business.
Training
For sales, service, and field teams — so the team actually uses it after go-live.
Field Force App
Real-time job updates, photo proof, and digital job cards on mobile — for engineers working on-site.
Ongoing support
A team you can call — not a helpdesk ticket that takes three days to answer.
The full journey, one system.
Stage 1 · Capture
Lead and enquiry management
Exhibitions, calls, dealer referrals — every enquiry in one place.
Stage 2 · Quote
Quotation to order
Versioned quotes, approval workflow and order conversion.
Stage 3 · Install
Installation and installed base
Every machine, every site — with its full history.
Stage 4 · Service
Service and tickets
Logged, assigned, escalated — and visible to management.
Stage 5 · Renew
AMC renewals
Due dates tracked, renewals chased, revenue protected.
Stage 6 · Parts
Spare parts
Linked to machines and service records.
Trusted by Growing Businesses Across India
Used by Machinery and Equipment Businesses Across Gujarat, Maharashtra, and Delhi NCR
— Including Apollo Inffratech and Galaxy Sivtek