15+ years of building systems Indian businesses actually use.
A CRM and automation consultancy in Ahmedabad. We don’t sell software and walk away — we build systems your team still opens six months later.
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Experience
15+ yrs
Clients
100+
Own products
4
Team · Ahmedabad
10
Where we come from.
Excellence Consultancy Services started as a small IT consultancy in Ahmedabad. We watched the same thing happen again and again: businesses bought software, teams abandoned it, and everything went back to Excel and WhatsApp within a month. So we shifted — from selling software to making sure it actually gets used.
Today: TargetCRM and EngiFlow360.
One question behind every rollout —
will this team still use it six months later?
Most CRM problems aren’t technical.
They’re operational.
Wrong data, unclear ownership, broken habits — that’s where we start.
Systems only matter if they get used.
The best CRM is the one your team opens every morning — not the one with the longest feature list. We design around your real workflows, not ideal ones.
Recommend right, not big.
If a smaller setup fits your stage, that’s what we’ll propose. Growing into a system beats spending the next year trying to shrink out of one.
We stay after go-live.
Most vendors disappear after the invoice. Our model is the opposite — most of our revenue comes from subscriptions, which means we only do well when your system keeps working.
A focused team of 10 in Ahmedabad
Product, implementation, customer success, and design — all under one roof.
When you call, the person who answers knows your account.
That’s deliberate, and it’s staying that way.
What we’re not.
Not an enterprise software giant.
You will never be ticket #48,291.
Not a body-shopping IT vendor
We don’t rent out developers.
Not a generic digital agency.
Everything we build connects to how your business actually operates.
We start with your business, not our brochure.
One working session will tell you more than any About page